— Contact
How can we help?
Pre-sales questions, new projects or an existing order — pick a route and the right team replies, usually within one business day.
Already a customer?
Bugs, demo import or licence questions go to our ticket desk.
Send us a message
Fields marked * are required. We use your details only to reply.
Response times
Sales & pre-sales
Within one business day
Projects & quotes
Scoped estimate within two business days
Support
Through the ticket desk, by licence
Email us directly
Plans, licences, agencies
Projects and care plans
Customers with a licence
Office
House 3213/4 8M, Fried Abad, Baron Bohar Gate
Multan, Pakistan
Monday – Friday, 9:00 – 18:00 PKT (UTC+5)
Vertex Systems Network (Pvt.) Ltd.
Registered company, Pakistan
Already a customer?
Prefer to talk?
Book a free 30-minute call about your project.
— What happens next
From message to kickoff in four steps.
01
We reply
A real person answers within one business day.
02
Discovery call
30 minutes on goals, content, budget and deadlines.
03
Fixed quote
Scope, price and timeline in writing — no surprises.
04
Kickoff
We start on the agreed date and share weekly previews.
— Built on Hi WPEssential
Sites you can open and try today.
Every project ships on Hi WPEssential, so you can keep editing it yourself after launch.
— Services
Not sure what you need? Start here.
from $1,490
from $149
from $699
from $899
from $99 / page
from $249
from $499
from $299
from $199
from $79
Multan, Pakistan+92 305 1983930 · PKT (UTC+5)Get directions ↗
— FAQ
Questions we hear before every project.
Do you offer pre-sales help?
Yes — email [email protected] or use the form and we will help you pick a plan or demo.
Which plan do I need?
Starter for one site, Pro for up to five, Agency for unlimited sites and white label.
Is there a refund policy?
Every plan has a 14-day money-back guarantee.
Does lifetime include future major versions?
A lifetime licence covers the major version you buy, e.g. 1.x until 2.0 is released.
Do you work on sites not built with Hi WPEssential?
Yes. Most services work on any WordPress site.
How are services priced?
We send a fixed quote from your scope; the prices shown are starting points.
What do you need for a quote?
Your goals, examples you like, page count, content status and deadline.
Do you sign NDAs?
Yes, on request before you share project details.
Which time zones do you cover?
We work Pakistan time (UTC+5) and overlap with Europe, the Gulf and US mornings.
How do I get technical support?
Customers with a licence open a ticket from My Account.
Do you white-label for agencies?
Yes — choose “Agency, partnership or white label” as the topic.
Which payment methods do you accept?
The methods shown at checkout, and invoices for agencies.
3 free plugins on WordPress.org
WPEssential, WPEssential Icons, TCI Ultimate Element Themes
14-day money-back
On every plan, no questions asked
Registered company
Vertex Systems Network (Pvt.) Ltd.
Secure checkout
Payments by WooCommerce and trusted gateways
Have a project in mind?
Free 30-minute call and a fixed quote within two business days.